Create segments

This article explains how Segments are used in the Admin view to create a consistent structure for users, teams, and announcements across the platform.

Admin view

Segments

Under Settings, you will find Segments.

Segments are used to create a clear and consistent structure when working with users, teams, and announcements across the platform.
They ensure that all admins and editors work from the same foundation.

There are multiple segment types, such as:

  • Locations

  • Departments

  • Job titles

  • Employment types

  • Announcement types

Location

The location tag defines a geographic location — either where a user is based or where a team is located.

Create locations in the system first. Once set up, they can be assigned to:

  • Users when creating or editing them

  • Teams when building your structure

Where they are used:

  • Workforce → Users

  • Workforce → Teams

  • Workforce → Workforce Map

Departments

Create and structure your department hierarchy within the organization.

Where they are used:

  • Workforce → Users

  • Workforce → Workforce Map

Job titles

Build your organizational structure with custom job titles tailored to your operation.
Job titles are used when creating or editing users.

Where they are used:

  • Workforce → Users

Employment types

Employment type is assigned per user and provides a clear overview of:

  • Who is in the system

  • Their type of employment

Where they are used:

  • Workforce → Users

Announcement types

Create custom message types to quickly filter and organize communication within announcements.

Where they are used:

  • Infoboard

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