Get started with Infoboard

This article explains how to create, schedule, target, and follow up on announcements in the Info Board, and how messages are displayed to users in the User view.

Admin mode

Create and manage announcements

In the InfoBoard, you create and manage all announcements.
You can create new messages, edit existing ones, and view the status of each announcement:

  • Active

  • Expired

  • Scheduled

You also have access to statistics for each post.

Create a post – step by step

  1. Set a title

  2. Add a summary to give users a quick overview

  3. Add the content (the information the message should include)

  4. Select a message type (e.g. Product Launch, Event, Company Information)
    (created in Settings)

  5. Set priority:

    • Information

    • Important

    • Urgent

  6. Set a start date – when the message should be sent

  7. Set an end date – when the message should no longer be visible in the User view

  8. Select which teams the message applies to

  9. Choose an image for the post

  10. Add attachments if needed

  11. Enable comments and allow employees to comment

  12. Enable reactions and allow employees to react

  13. Enable “Read and understand” and require employees to confirm they have read and understood

Filter by status and type

Use the filtering tools to quickly find announcements based on:

  • Status

  • Message type

  • Priority

  • Team

  • Date

Structure with Announcement Types

Under Settings → Tags & Segments, you create the announcement types used when composing messages, for example:

  • Operational information

  • Internal communication

  • Important updates

Statistics and read receipts

Track your announcements by seeing:

  • Who has seen or not seen the message

  • Who has confirmed they have read and understood

You can select all or specific users and send reminders when needed.


User view

In the User view, users see the announcements displayed on the Info Board.
The announcements shown are those published to the team or teams the user belongs to.

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