Get started with Chat

Admin mode

In the Admin mode, you enable the chat feature if you want your organization to be able to chat internally.
If chat is not enabled, it will not be available in the User view.

User mode

In the User view, users can chat via:

• 1–1 chats

• Group chats

You can create multiple group chats and manage them directly in the User view.

Group chats

• Each group chat automatically gets an Operator, who acts as the channel owner.

• A channel can have multiple operators to help moderate the group chat.

• An operator can:

  • Add members

  • Mute members

  • Ban members

Freeze channel

You can freeze a group chat.
This means the chat history remains, but is only visible to operators.

Customization

• Each group chat can be named

• Each group chat can have its own channel image