4. Termination and End of Subscription (Month-to-Month Model)
4.1 The Customer may terminate the subscription at any time via the account settings or by written notice to the Provider.
4.2 Termination takes effect immediately, but the subscription will end as of the next Charge Date.
4.3 The Customer retains full access to the Service until the date on which the next billing period would have commenced.
4.4 No refunds are provided for any already billed period.
4.5 The Provider may terminate the Customer’s subscription with immediate effect in the event of a breach of these Terms or if the Service is used in a manner that may harm the Provider, its customers, or its systems. The Provider is also entitled to immediately terminate or suspend the subscription if it has reasonable grounds to suspect that the Service is being used in violation of these Terms, for fraudulent purposes, or in a way that may entail legal or regulatory risks for the Provider.
4. Termination and End of Subscription (Enterprise Model)
4.1 The agreement may be terminated by either party with thirty (30) days’ written notice prior to the end of the Contract Period. Termination during an ongoing Contract Period does not affect fees already invoiced or due.
4.2 The Customer retains full access to the Service until the end of the current Contract Period. Thereafter, access is terminated and data is handled in accordance with Section 5 (Data Management and Data Protection).
4.3 The Provider is entitled to terminate the agreement with immediate effect in the event of a material breach, including non-payment, unauthorized use of the Service, or breach of security requirements.
4.4 Upon termination of the agreement, no refunds of the fixed annual license fee or previously charged variable fees shall be made.
4.5 If the Customer continues to use the Service after the end of the Contract Period without timely termination, the agreement shall be automatically renewed in accordance with Section 1.2.
